Services
Consulting services related to a decision you need to make
We start by diagnosing the problem before proposing the scope of work, then we link each recommendation to a usable deliverable within the organization. Select a service to review the scope and outputs and when they are appropriate.
Service 01
Strategic planning
Formulating a clear direction for the organization and turning it into goals, initiatives, and an implementation map that can be followed up.
When is it appropriate?
- When priorities are dispersed between departments or there is no clear direction.
- When there is a written plan, it is not translated into operational decisions.
- Before a phase of growth, expansion, or change in the business model.
Outputs
- Analysis of the current situation.
- Vision, Mission and Goals.
- Initiatives and executive plan.
- Strategic performance indicators.
- One-page strategy map.
All deliverables are built in partnership with your team to ensure applicability.
Service 02
Development and restructuring
Design a structure and operating model that clarifies roles, authorities, and workflows and reduces overlapping responsibilities.
When is it appropriate?
- When roles overlap and decision making is slow.
- In the absence of an approved Authority Matrix.
- When the size of the organization changes or administrative units merge.
Outputs
- Organizational structure.
- Operational model.
- Authority Matrix.
- Policies and procedures
- Job descriptions linked to roles.
The scope of documentation is determined by the organization's administrative maturity.
Service 03
Institutional performance management
Building a measurement system that links strategy to periodic performance and decision-making, not just collecting numbers.
When is it appropriate?
- When there are goals without regular follow-up.
- When there are multiple reports without a clear decision resulting.
- When a documented performance review cycle is needed.
Outputs
- Design KPIs and OKRs.
- Indicator identification cards.
- Dashboards and follow-up reports.
- Performance review meetings.
- Evaluation of review and governance escalation.
Plates are delivered with a reading guide to output owners.
Service 04
Improving processes and policies
Standardizing procedures between departments and reducing cycle time with clear operating controls.
When is it appropriate?
- When there are long or varying procedures between departments.
- When errors are repeated or reworked.
- Before automating any administrative process.
Outputs
- Operations maps.
- Standardized procedures.
- Operating controls.
- Business models and adoption paths.
- Operational efficiency indicators.
The service can be implemented on a phased scale for one department first.
Forms of cooperation
Not every need requires an integrated project
The solution may be an integrated project, a workshop, or a smaller phased scale. We determine this after the diagnostic conversation.
A
Integrated project
Diagnose, analyse, design, implement and measure, with interim reviews and certified deliverable owners.
for
Workshop
A focused session with the leadership team to quickly resolve specific decisions or build a single deliverable.
C
Phase range
Starting with one department or process, then expanding after verifying the applicability.
Next Step
Not sure which service is right?
Start by describing the challenge and decision you want to support, and we'll suggest the closest scope after the diagnostic conversation.
Table linking challenges to services
On the Home page there is an interactive table that links the challenge you observe to the nearest service and expected deliverables.
Go to the table